An Online Survey Tool Built on Your Ideas!
July 25, 2012 Leave a comment
SurveyTool Users Have A Direct Line to Our Responsive Design Team When Offering Opinions or Requesting Features.
SurveyTool features are excellent, but there’s always room for improvement and the best way to continue upgrading our service is to listen to the experts – our users! While using our free online survey creation program, if you come across an issue or figure out an improvement to design or addition to SurveyTool’s features, let us know and we’ll do our best to make your wish a reality. Simply submit your request, and don’t worry, you will be heard!
Does SurveyTool really listen? See for yourself!
When designing an online survey questionnaire, it’s common to already have a list of questions or a previously used survey saved as a Word document on a hard drive. Our users found that it was time consuming to transfer information they had already compiled into an online questionnaire format. They contacted our program design team, requesting Word document upload and automatic survey conversion to be added to SurveyTool’s features. Within a week our dedicated development team designed and integrated the requested features into SurveyTool’s software. New features added to an online survey website in less than a week – how is that for a responsive design team?
SurveyTool can afford to work promptly on user requests
Other online survey programs like Survey Monkey, Zoomerang and Question Pro can’t afford to respond to user requests so quickly. When a user suggests an improvement it takes these bulky programs time to research the addition, design the feature and then undergo extensive testing. Expecting an online survey program like Survey Monkey to work in a new feature to their extensive software in less than a week is unrealistic. SurveyTool’s strength lies in our agile development, and our ability to work with users, improving their online survey creation experience.
SurveyTool considers user experience a top priority
When our users design surveys online, we want the experience to be as seamless, simple and intuitive as possible. Whether writing questions, choosing different answer formats, converting a word document or automatically emailing participants, our goal is to help the user as much as possible. We’ve proven our dedication to a simple survey creation experience for the user already: the SurveyTool software has an exclusive drag-and-drop interface for easier questionnaire creation, we’ve made the entire survey process more effortless by automating a lot of tasks (emailing contacts, sharing online, gathering responses, interpreting data, etc.) that were previously a major consumer of the user’s time and energy; As we mentioned above, a great example of this was when we integrated a popular request that allows users to upload their word documents and convert them into a ready-to-use survey questionnaire with just a click of the button. With SurveyTool’s responsive development team, new features are being added weekly.
We value idea contribution from all SurveyTool users
SurveyTool offers an excellent free survey maker for users and has survey design plans for researchers, business developers, students, and more. Regardless of who you are or which plan you choose, your opinion is valued and we’d love to hear your ideas on features you’d like to see on our survey program. If you’ve been using SurveyTool for market research and would like to see a certain analytics feature added, we’d appreciate hearing from and will do our best with your request. If you’re a college student who needs to complete a research project for finals, be sure to notify us if there is any way we can tweak our services to benefit academic studies. While we may not be able to grant every request, every suggestion is considered and we will do our best to help you out.
Bring on the ideas and suggestions!
We want to continue seeing the SurveyTool experience improving for the user and so we welcome suggestions and honest opinions. The more users contribute, the more intuitive and accessible the SurveyTool experience becomes. We’re very proud of the online survey program that we offer and we realize that we couldn’t have gotten to this point without ideas and advice from our users. Have any more ideas for improving SurveyTool? Feel free to let us know and, as you read above, we’ll do our best to incorporate it into our online survey program. Our responsive design team is up for the challenge!